Epson Artisan 800

ALL-IN-ONE INKET PRINTER

Epson Artisan 800Too bad the Epson Artisan 800 doesn’t cut, slice, dice, chop, or make perfect French fries…but this all-in-one is very reliable: copying, faxing, making quality color prints, scanning, printing on CDs/DVDs, and reading and printing directly from built-in memory card slots. It can work as a standalone, be connected to a computer via USB 2, and networks with either Ethernet or Wi-Fi. This multitasking inkjet performs well in all functions, refuting the notion that good electronic equipment should only have a single purpose.

The Artisan is a marriage of technology and design. Its mirror piano-black casing is striking and all of its features are well placed for ease of use. The 800 feels solid except for its flimsy paper guides and output tray. The centerpiece is a stylish, tiltable, 7.8″ touchscreen navigational and menu control panel with a 3.5″ LCD to view, edit, and print digital camera files. Its two adjustable paper trays for printing documents or photos can hold 120 sheets of plain paper, accommodating paper sizes from 4×6″ to 8.5×14″. The Artisan uses six Claria dye ink cartridges and, with a variable droplet size as small as 1.5 picoliters, color prints are stunning. The Artisan 800 is fast! A professional-quality, 8×10″ color print took less than a minute and a full page of legible text printed in 8 seconds.

Built into the lid, the automatic document feeder for copying holds up to 30 sheets of A4 paper and worked without a hitch. The scanning bed, measuring 8.5×11.7″ has a top optical scanning resolution of 4800 dpi and scan quality is very good. Add in a color and black-and-white fax machine that can store up to 180 pages in memory and the Artisan 800 is quite the multifunction performer.
Steve Baczewski

PRICE: $299.99
FROM: Epson America, Inc.
WEB: www.epson.com
RATING: 4.5

LAYERS VERDICT
HOT Fast; spectacular color prints
NOT Unreliable with a wireless connection

Visitor Comments »

 

I owned the Artisan 800, briefly. Yes, it was very stylish, printed beautiful color prints, but only on Epson paper. Others photo paper, the ink would bleed out and took forever to dry, it ever.

It had a hard time printing on card stork, and no ink would appear on Vellum paper.

Paper jams were common, and it would try to feed itself 5 – 10 sheets of paper at a time.

Customer Service admitted to all these problems. Also, to only testing on their paper, no need to try any other. Consequently, you purchase this printed you purchase only Epson paper.

 

Comment by Sam | April 20, 2009 @ 10:54 pm

 

I hate this printer. It constantly jams when printing on regular paper. It can take up to 30 minutes to print 15 pages because of the paper jam issue. I don’t have time for this. This printer must go.

 

Comment by Shawn | May 12, 2009 @ 9:40 pm

 

I print photo greeting cards which are an odd size paper (6.25 x 9.00). Does anyone else have trouble with the printer pulling paper thru crooked? Is there a special trick to getting a card printed with equal margins?

 

Comment by Sandi Danna | June 10, 2009 @ 1:06 am

 

the printer gave me a paper jam error message but there was no paper jam. It saying that reattach any parts and i checked it already but still have error on the lcd

 

Comment by jay | July 12, 2009 @ 8:44 am

 

Obviously there is a design deficiency with this printer,and there needs to be a manufacturers recall. If none is forthcoming, I will never buy another Epson product and also will inform others of same problem.

 

Comment by Adam Kaminskas | July 25, 2009 @ 8:33 pm

 

I just purchases my printer a few weeks ago, and am now starting to have paper jam problems. I keep having to power off, and on repeatedly after clearing the jam, and still get the error message which forces you to power off the printer. After reading the other comments about this, I am worried that if this problem is not fixable, I too will have to return the printer :( So disappointed because I thought I purchased a top notch printer.

 

Comment by Valarie | July 26, 2009 @ 8:04 pm

 

I got the same problem — no paper jam (only multiple sheets of paper were fed in and printed out as one single sheet), yet repeated power-on/off could not make this message go away. Do you know within what time limit we can return the product? I bought it from Best Buy while there was an Epson’s salesman, acted like a Best Buy guy, standing next to this printer to promote it (I should never trust such person again). Should you find any solution, please let me know.

 

Comment by Ena | July 31, 2009 @ 2:42 am

 

I’m now on my third epson 800, as it goes through ink like nobody’s business. I wish I’d never purchased it. I agree with the first commenter, you can only print epson paper on this printer, as every other brand bleeds!

 

Comment by CA | August 5, 2009 @ 6:47 pm

 

I just get a paper jam error on the screen, but there is no paper jam, messed with it for 3 hours and still nothing, my advise, stay away from this printer.

 

Comment by jon | August 17, 2009 @ 8:49 pm

 

I purchased the Artisan 800 when it first came out. The flimsy tray that catches your paper when it finish printing broke and they sent me a replacement printer. I connected the printer and the ink finished charging, I decided to check the ink levels. My computer and the printer indicated that all my ink cartridges were just about empty except the black ink. i contacted Epson and was told that maybe the printer was cleaning the print head. I advised the technician that there should be no need for cleaning of the print head if you sent me a replacement printer. The printer also uses a lot of ink. the paper tray is very flimsy and does not work well with heavy weigh paper. The cost of the printer does not support the operatal process. The network does not work. The WiFi does not work like it should. You have to buy a duplexer if you want to perform a automatic two-sided print job. If you want to print wifi, you have to buy another attachment. The printer should cost no more than $150. The printer is advertised as a two-sided printer with wireless operations. They don’t tell you you have to purchase extra parts to utilize those capabilities. I think there should be a class action suit against Epson for the problems that you experience with such an expensive printer that is very costly to use.

 

Comment by Michelle Royal | August 20, 2009 @ 7:54 pm

 

This is an expensive machine and it has the same error reading that is mentioned above. This is a lightly used printer. If the life expectancy is less than six months I can tell you this thing $%&^% big time. The DVD printing is a great addition but reliability is HORRIBLE.

 

Comment by Mike | August 25, 2009 @ 11:58 am

 

I am on my second Epson 800 because the first one became defective. After using it for a short period of time, I received a Warning message to “replace the LM (light Magenta) ink cartridge (this concerned me because upon purchasing and setting up I used brand new cartridges (EPSON authentic) and hardly used it). I replaced only to find out it read “does not recognize ink cartridge”. Bought a fresh set and replaced again. Same Message! I figured somehow I received a defective printer so I returned it for another. Worked fine for 2 months and now same exact problem.
It locks up the printer so you can not use it even for copying! I suppose I will return it again and try a different printer. Too bad for Epson.

 

Comment by raelene neve | October 18, 2009 @ 2:58 pm

 

I purchased my Epson Artisan 800 printer and have had problems with the printer constantly needing to clean the print heads. When it prints, the results are beautiful and I have been able to print on Costco Kirkland brand photo paper with great results, if that helps anyone. The printer is sucking up ink like no other, however. I have gone through three sets of cartridges and now the printer is giving a “waste ink pads have reached the end of their life cycle and must be replaced” error message. The printer is only 6 months old and I have been unable to print much because it is always asking me to clean the print heads and then running out of ink. Epson said that I could ship it back to them at my cost and they would send me a replacement printer, but I would have to give them a credit card number to pay for the replacement printer until they receive the old printer back. Why in the world would I want to fork over any more money for another Artisan 800 printer after my experience and the reviews that I am seeing all over the Internet from other unfortunate Epson Artisan 800 owners? Fortunately, I paid for Geek Squad Black Tie protection with Best Buy when I bought the printer. It is going back tomorrow. Buyer beware!

 

Comment by Janet | November 11, 2009 @ 12:47 am

 

Like many other users, I will never buy an Epson printer again.

This thing can print, copy, and scan with magnificent speed and quality.

But it’s just made of garbage! It jams, breaks, and spits error messages like it’s got TS. Ink usage is ludicrous, to boot.

I’ve returned this thing four times now for hardware failures. Four times in three months. I’ve also gone through four sets of ink cartridges despite minimal printing.

My favorite part: When I returned this printer, the replacement Epson sent me was broken, too. When I sent that one back, the next one I got from them was working, but refurbished (and visibly so).

Honestly, never again, Epson. As if I don’t have better things to do than fight with my inkjet.

 

Comment by Michael Brulotte | December 5, 2009 @ 11:09 pm

 

I recently purchased an Artisan 800 and I can’t get it to print. I want to print in black but the magenta is out. Tech Support says it is a “safety mechanism.” With all of the other printers I have ever owned, if I only wanted to print in black, I didn’t need my color cartridges to be full.

On top of that, Walmart, Target and Costco (all the stores I shop at) do not carry these ink cartridges. I went to 2 different Staples and they were out of stock. Then I purchased a pack online and it has been a month and I still have not received the cartridges because they are out of stock.

I love the quality of print on this printer, but it has been extremely inconvenient for me. I will not purchase another one again.

 

Comment by Nancy | December 7, 2009 @ 12:36 pm

 

Same problem as above. They replaced it with a new one. Worked fine (and the other issues I was having — such as not connecting to network — were resolved). Now paper jam issues. This last time it gave me a fflashing screen warning. I did what it said. Cleared everything out. Started it. The printer cartridge went hard right and nothing. Just flashing screen. UGH!

 

Comment by Brenda | December 7, 2009 @ 10:26 pm

 

I hate this printer. I buy more and more and more ink, the paper jams constantly, I use Epson paper but it won’t stop jamming on the right side of the paper. It does not allow for any creativity but the kindergarten type “art” programs. It is so slow going from one event to the next, and noisy, then doesn’t work. I can never get it correctly lined, always lines in photos. I hate it.

 

Comment by Kate Somerville | December 20, 2009 @ 11:24 am

 

Having the same issue. Printer worked great for a while. Now, I’m going through ink at a cartridge per 3 pages printed, which isn’t right. Occassionally getting various ink errors. I’m using premium Kodak paper without a bleeding problem, but the ink issues may force me to abandon this otherwise great product.

 

Comment by Skiz | January 4, 2010 @ 12:38 pm

 

When trying to print anything with my Artisan 800, I get the message “Warning: You need to replace the following ink cartridge(s)” because the yellow cartridge is empty. Do I really have to replace the yellow cartridge or is there a way I can continue printing without replacing it? Right now, I am unable to print and anything and just receive the error message above on the printer’s screen. I just want to print a document in black/white but cannot.

 

Comment by Bryan | January 4, 2010 @ 8:33 pm

 

I am getting a paper jam message, but there is no paper, I live overseas, I purchased the Artisan 800, I was charged more than the value of the printer to ship it to Dubai, I thut I was buying a reliable all in one printer, but its just another piece of junk, Inkaholik, and doesnt know how to run paper thru…

 

Comment by Faisal, Dubai | January 7, 2010 @ 5:06 pm

 

Oh Yeah I almost never use my Artisan 800 and just last week I had a paper jam, there’s no paper jam at all but this machine keeps giving me the same error forcing to be turned off. Is there a way I can fix it without taking it to the technician?

 

Comment by Vicente | February 5, 2010 @ 12:25 am

 

My Epson Artisan800 worked well for awhile although it required frequent cartridge replacements. Now I get a paper jam message although there is no paper jammed anywhere in the machine. The paper feeder will not work although I can still copy on the flat glass window.

 

Comment by Jerry Z. | February 24, 2010 @ 12:38 am

 

I hate this printer! I wonder if I can still return it – it has been 9 months and I bought it at Best Buy. I’ve had to do 3 returns. I got this 3rd refurbished one via fedex yesterday… and I am still having issues with photo paper feeding, jams, and network setup. It does not want to print on photo paper either (or any heavier weight paper) besides regular copy paper. I tried the Epson brand photo paper and it just doesn’t want to feed the paper to print anything — so it keeps coming up with a ‘paper jam’ with no jam in there! I will never buy an Epson printer. Besides printing on CD’s… I am switching back to an HP!

 

Comment by Dee | February 24, 2010 @ 2:45 am

 

I’ve got an Epson 800 also. Had it for more just over a year. The scanner and copier portion has started giving me problems. It copies and scans with a thick 1/2″ line down one end of the page. The other side just started doing it now too, like margins. Tech support told me I need to replace the printer. Not having the money to buy a new one yet, I was wondering if anybody else has had this problem?

 

Comment by Rob, Portland | February 24, 2010 @ 6:56 pm

 

I have had my 800 operating for a year now. For the last six months I have operated it with a continuous inking system, because it was going through so much ink, and you cannot refill the cartridges. Now I never worry about ink…I buy it in 4 oz bottles at about 5% of the cost, and it has worked flawlessly. I have also never had a paper jam, but if I try to manually print both sides of a plain paper sheet I have to let it dry for several minutes or it misfeeds two sheets due to the friction. Overall my printer/scanner works quite well, but I would definately advise a continuous inking system.

 

Comment by Dan | February 24, 2010 @ 11:54 pm

 

Recentely I got the error message….. printer not recognizing the cyan ink cartridge like many users are complaning about.

What I did is I cleaned the gold contacts on the cartridge and in the port where you insert the cartridge with a cue tip and some rubbing alcohol, this has alleviated the issue for me so far. Make sure you let the contacts dry before you reinsert the cartridge and make sure the printer is powered off when you do this repair.

Other than that I have no other complaints about this printer Im using it wireless with a MAC and a PC and it works great, no paper jams or any other issues so far.

Good luck!

 

Comment by Mr Papageorgio | February 25, 2010 @ 10:04 pm

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