View Full Version : unknown error please help!
Nerfkhat
11-27-2006, 04:22 PM
hey guys im had alot of errors installing illustrator on my computer. But the problem now when i thought i fixed everything is when i save a file it wont let me save it i get a unknown error. i looked it up on google. It tells me to reset my transparency file. But i cant find the "aipref" file. it is no where to be found what could i do to fix this? saving as different format doesnt help also. this is for my work computer so time is money..
LSR84
11-27-2006, 06:44 PM
Two links about the topic:
http://www.tek-tips.com/viewthread.cfm?qid=1245521&page=1
http://www.hostingforum.ca/viewtopic.36038.html
Someone wrote:
"With Illy closed, try moving your AIPrefs folder to the Desktop; if this does not help, you can always move it back.
The folder name is (the path includes your username, and there is one AIPrefs folder for every user/version):
...\Adobe Illustrator CS Settings
Seach for hidden files and folders."
kitlim
01-16-2007, 02:25 AM
If the problem is not caused by your preference file then it could be caused by some required fonts missing on your computer.
You can try to reinstall illustrator again... if this does not help or if you do not have your illustrator disc with you then you can
1) go to the illustrator web site
2) download the CS2 tryout version
3) upzip CS2 the tryout version
4) look for a folder named commonfilesinstaller
5) run the installer Adobe Common Files Installer inside that folder
This should help solve your problem...:D
Good luck!
Kit Lim
arty369
02-17-2007, 12:28 AM
I want to thank you Mr. Kit Lim, I had that problem myself and fixed following your instructions.I guess you're korean, right? Thanks from Monterrey, México.
Bye.:)
starscream
04-01-2007, 06:32 AM
I have a problem similar...when i put text, I can't save due to an unknown error...but if I remove text, it works...
what can i do to fix it?
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