Also having CS 2 print problems/ XP

[TaiChiJohn]

Hi, Everyone;

I have noticed a few people commenting on the fact that they have had problems with printing from InDesign CS2. I have found the same problem (also with Acrobat 7); but, I can still print from the old InDesign CS program.

I'm on a Windows XP Pro (with Service Pack 2) platform. Before installing CS 2, I upgraded to an AMD Athlon 64 X2 3800+ processor. I have 4 gigs of RAM (3 gigabyte switch engaged), and print to a Minolta-QMS MagiColor 330 EX through a RJ-45 connection.

It's a little counter-productive installing CS2 and then having to print from the previous version; so if anybody has a solution for this problem, I would love to hear about it.

[TaiChiJohn]

I have now installed the latest InDesign update available from Adobe, and installed their newest Adobe PostScript Print Driver for my MagiColor 330 EX; but InDesign CS2 still refuses to print (while InDesign CS still does print).

InDesign CS2 seems to send the file to the printer, which registers an active print job on its LCD panel... but the job never prints. It just disappears after about the same amount oftime that it takes the same file to print from InDesign CS.

Interestingly, InDesign CS seems to take noticably longer to actually send the file to the printer: the CS "downloading fonts, etc." window stays open much longer on the computer screen than it does with InDesign CS2. But then, InDesign CS actually prints.

[TaiChiJohn]

Well, I decided to take the advice offered to others here and to re-install InDesign CS2; then download and add the latest upgrade (more recent than the previous upgrade I had used); and (just for good measure) make sure I had the necessary code installed that allows InDesign CS to print CS2 documents.

It took me a while to actually sit down and once again design something using InDesign CS2 (I was reluctant to stop using CS, in case CS2 still wasn't printing to my color laser); but I finally have, and, now InDesign CS2 is working properly and printing to my Minolta-QMS MagiColor 330 EX perfectly.

[TaiChiJohn]

Oh, silly me; here I thought that my printing problem with InDesign CS2 was rectified so, away I went and designed a much more complex project (a brochure) using CS2. I managed to print one preliminary page... using a very basic font set; so, I went ahead and completed the project in that program.

When I had finished the project, and tried to print it again... oh no, the new fonts that I had purchsed from Adobe wouldn't print!

Sound familiar? It does to me, having read about this problem in several posts here. Well, at least I can print SOMETHING from InDesign CS2: full page images and, very basic font sets.

Of course, that wasn't what I had in mind when I purchased this product.

Now if you'll excuse me, I must return to transfering my brochure to InDesign CS, which has already printed the most complex part of that project without any problems whatsoever.

[TaiChiJohn]

Having spent some time on the telephone with several Adobe tech support people, it now seems that the (more) exact nature of the problem I am facing is that, my copy of InDesign CS2 just doesn't want to print the Microsoft-supplied fonts that come with Windows XP (Pro). The previous version, InDesign CS, has no problem with prionting these fonts through my Postscript-supporting color laser printer...

After trying a wide range of approaches to troubleshooting whatever is going on here, I was finally led to the point where I defined a new user (with administrative privileges) for my system, and then tried to print a page of placeholder text from InDesign CS2 using “Times New Roman” as the typeface.

It wouldn’t print. Yet, Adobe Garamond Pro will; and both fonts are located in the same folder on my computer (Windows Fonts).

Quite odd; is there a more ubiquitous font than Times New Roman? Courier is simpler but, not nearly as widely used. To further confuse matters, it turns out that InDesign CS2 files that are exported to and printed from Adobe Acrobat will indeed output in their entirety, with no distinction between Microsoft and Adobe fonts being made apparent. :confused:

Well, I’m quite at a loss as to what might be happening here. Any ideas? Suggestions? Anyone?

[Reliza]

Dear TaiChiJohn,

Turns out I was having a similar problem in InDesign, although maybe even a little weirder. My problem was that InDesign CS2 refused to print a modified Futura (modified in terms of spread and scale). After reading your comments, I finally thought, "Hey! Dummy! Maybe it's the font!" After a fair amount of fiddling, I finally got the document to print the text in Franklin Gothic Book (not nearly as pretty as Futura). The ironies are (1) the Futura I'm using is Adobe's own font, and (2) the unmodified Futura printed just fine in a separate text box elsewhere on the page.

So I tried a couple of things. After confirming that the document would print using Franklin Gothic, I then switched back to Futura, but this time without any of the modifications. Nope. No text printed at all.

I'm already using 4.0.1, which is the latest version, and I just can't bring myself to un-install CS2 and re-install CS. I'll be sending a note to Adobe.

Thanks for posting your experience. You have saved me a great deal of time.

r

Robin Wolfson
DataStep Development

[TaiChiJohn]

I can't say that I've had much luck finding a solution with Adobe's help; looks like I've pretty much on my own, and out the money that I paid for this non-functioning program.

It just doesn't print properly; and it can't be simply a problem with the fonts, because they function perfectly well with other programs (including InDesign CS).

I'm starting to think that Adobe shipped this product WAY too early, trying to generate some operating capital for their takeover of Macromedia. My Bridge didn't work properly until I downloaded an upgrade (it kept freezing when generating thumbnails); InDesign CS2 has never worked from day one, despite my having re-installed it and downloaded the latest upgrade (twice); and when I talk to Adobe technicians on the telephone, I keep getting advice that does nothing. I have had absolutely no satisfaction with reference to this problem whatsoever.

My desktop publishing needs are not elaborate; but, I do need a very basic degree of core functionality that I have yet to see with my copy of InDesign CS2.

I am seriously considering cutting my losses with Adobe programs, and switching to another set of options. I am sure that Quark Express will meet my needs - as long as it prints the fonts I try to use. I did use that program in the mid 1990's and, although I preferred Pagemaker, I am sure that it has evolved since that point in time.

I can probably get by with another image editing program as well, since I will never use all of the functions that Photoshop has to offer.

Certainly, this is a decision that I need to make soon: although I have been using the Creative Suite for my own projects, the recent purchase of a digital camera at my workplace has resulted in my being asked to do an ever increasing number of in-house desktop publishing tasks. I am certain that it is just a matter of time before my company decides to purchase desktop publishing and photo editing software licenses; and I certainly don't want to direct them toward software that won't function properly!

[Len Zigante]

Thank you TaiChiJohn for that explanation of your problem & attempts at resolving it. Our company is/was considering upgrading to Indesign CS2 soon (or should I say "downgrade") but after reading about the problems you and so many others are having I've managed to convince them to hold off until this issue is fixed to everyone's satisfaction.

Its disappointing that Adobe would put something out like this without fully beta testing it and they should suffer severe product boycotting for doing so. However after my years of experiences with several Quark products & their very pronounced "dont-give-a-damn" attitude about their customers, I'd suggest you think twice before taking such a plunge. There is much to be lost compared to the small gains you believe you might make.

My 2 cents worth... hope it helps with your decisions as much as yours helped mine.

Len :(

[grnofslt]

I Have InDesign CS2 and no problems printing with it, but I amprinting to an ink jet and not a postscript printer. I also have Quark 6.5 on my computer and I too wouldn't recommend you taking that route. From my tiny bit of experience with Quarks tutorials, for every thing that you can do with InDesign with one or two commands take double that in Quark. There are a couple other forums about where you might find some insight into your problems with printing with InDesign. You might try either one of these forums to see if you can find some help:

http://desktoppublishing.com/boards/default.asp

http://www.prepressforums.com/modules.php?name=Forums

I've read and watched threads in both of these forums and think you may find some help there. I hope this will be of help to you

Billy Jay

[TaiChiJohn]

Thank you Len, and Billy Jay, for your comments regarding the printing problem InDesign CS2 has demonstrated. I will certainly investigate the links suggested. I like InDesign, and would love to get it working properly if at all possible; but I suspect the problem I've encountered is too far beyond my expertise for me to expect to rectify it by simply adjusting user-accessible settings.

I have never been a big fan of Quark Xpress: right from Day One, I didn't like the "frames" approach to page layout. However, that is because I am from the 'old school' of photo-mechanical typesetting (CompuGraphics) and hot wax paste-up... something I wandered into at an early age thanks to having spent my teen years in a black and white darkroom (some people here may remember when such facilities were an integral part of newspapers and magazines of all sizes).

So, petty much ANY desktop publishing program seems like a cakewalk to me (well... not that I would relish using Ventura Publisher again) - as long as it ACTUALLY WORKS!

Just being able to anchor graphics to text in InDesign CS2 would be worth the price of the program to me; but, when the text doesn't print, the whole exercise becomes entirely pointless.

I haven't done a thorough reading of the problems other people have encountered with this program, but it seems apparent that such problems are common enough that one must conclude the software is somehow at fault. It is a shame that Adobe chose to release a product which is not up to the standard of its hard-won reputation - particularly when digital cameras are becoming so common, and the market for such software products is expanding far beyond the traditional core of professional photographers (into both home-based and business-related spheres of use).

Still, there isn't much sense in "upgrading" to a product that is significantly less capable than that which it replaces. I would stress that those of use whom have had such problems with InDesign CS2 are in the minority (it would appear); and that one must assume there are many, many satisfied customers for this product; BUT, at the same time, there does seem to be a certain thread of consistency running through the discourses of those whom have had problems with this program... and let's face it, at the very least NOBODY buys a software product thinking that they will have to download upgrade after upgrade just to bring the program(s) it encompasses to the point of basic functionality. Die-hard users may grit their teeth and power through to a final stable state while smiling all the time; but, if asked for an honest opinion based upon their experience, I really can't see anyone recommending such a route to their employer.

[grnofslt]

new updater for InDesign to version 4.0.2 from Adobe. According to Adobe's site fixes problems with fonts and printing. Maybe they have addressed the particular problem you are having. From InDesign's help menu click on updater (if you are hooked up to online) and you can get it. I discovered that there was an update by going to Version tracker. I hope this helps

[TaiChiJohn]

Thanks for pointing that out! I will unhook my internet tower and connect my photo editing computer later tonight, and see if this update will help. I certainly hope that it does - I have a couple of weeks off from work over Christmas and would like to start laying out some tutorial-type brochures, so that I can better present a research project I've been working on for some time to interested members of the First Nations.

I've been working on this project since 1991, but it is only in the past three years that I have taken time out from my field work and research notes to put together the equipment I need to present my work in print.

[TaiChiJohn]

I've downloaded and installed the latest InDesign CS2 update but, I'm still not having any success with printing from that program.

Indesign CS still prints.

[TaiChiJohn]

No, the 12/12/2005 update didn't help at all. Previously, after the last update, InDesign CS2 had at least gotten as far as printing some (even all, sometimes) of the images on a page and all of the text that was set in Adobe Garamond...

...but now, it won't even do that so I'm back at the point where I was when I first installed the program.

It definitely won't print New Times Roman yet; and I'm wasting a lot of time on this issue that could be spent much more productively.

[TaiChiJohn]

Having a free afternoon in which to sit and play with nothing more than font lists, it now seems that the precise nature of the problem which I am facing is that InDesign CS2 will only print Aobe fonts. Any of the Microsoft system fonts that I use through InDesign CS2 cause an "Invalid Font" postscript error in my printer (which prevents anything subsequent in the data stream from printing) - even though these Microsoft fonts are also Open Type fonts and, the Adobe fonts were loaded into the very same Fonts folder in Windows.

InDesign CS will print any of the fonts carried in its fonts list.

I wonder why this is?

[grnofslt]

Are you using a font manager?

[TaiChiJohn]

No, I am not using a font manager - I don't really have that many fonts to manage! All that I have loaded into my computer are the system fonts that ship with Windows XP Pro, the fonts that load with the Creative Suite, and the 65 fonts that come in the 'value pack' that Adobe sells.

I did download and install Adobe's Font Manager Light today, and I noted that it only lists Adobe fonts.

Needless to say, with so few fonts it is rather problematic that none of the Microsoft system fonts will print from my computer with InDesign CS2. I would love to purchase the Adobe font library but, $5,000 USD is a bit steep for me. I have been looking at the individual fonts that Adobe sells, but, just a dozen or so of those would equal the price of a desktop publishing program that could output any font I might put into it...

...still, I might well be missing something here; and I'm tempted to re-load Windows XP Pro to see what that might do but, that step is always a horror story for me - even with my heavily partitioned hard drives.

[TaiChiJohn]

I tried a little experiment today, after downloading a couple of True Type fonts from "The FontSite". One was a Goudy Sans Serif font - quite nice, and I'd definitely use it - and the other was an ATF Anitque Serif font (which I'm not so sure I'd use that often).

I installed them into my Windows Fonts folder, as usual; and then tried printing some placehoder text using these new fonts.

InDesign CS printed both fonts with no problem whatsoever.

InDesign CS2 did not print.

These fonts are accurately listed by InDesign CS2 as True Type fonts (but the Microsoft system fonts have an open type symbol beside them, although they are listed as True Type fonts... whatever that means).

So it looks like my next project will be to print out a sheet of font samples for all of my Adobe fonts, so that I can have a quick reference as to which fonts I can actually use when working in InDesign CS2.

[TaiChiJohn]

Well; the ITC Stone Informal Medium typeface I just downloaded seems to work perfectly.

It is a Type 1 Postscript font... the only such font I have yet to have print from InDesign CS2.

The Goudy typefaces I downloaded would not print from InDesign CS2; and they were Type 1 Postcsript fonts (and will print from InDesign CS).

The only difference I can see in the files: the Goudy typefaces were downloaded for free; and the Stone type face was purchased from the online Adobe store.

[krg]

Hi John,

I was wondering if you ever solved your printing problem. I have had a similar problem with Adobe Pagemaker 6.5 and 7.0, as well as Indesign 1.0 and 1.5. I am also using a Magicolor printer, although I am using a Magicolor 330.

I am only able to print certain fonts from these programs.

Oddly I am able to print almost all fonts from other Adobe products-such as Illustrator 10. I can also print any of these fonts from any other program(MS Office for example).

I am not sure who to call about this-because the printer manufacturer will refer me to Adobe and Adobe will refer me to my printer manufacturer.

If you get any progress on this, I'd love to hear it. I usually use PAgemaker, but as Adobe is abandoning it, I though I better begin switching over to Indesign, as I work on certain publications for years.

-kevin

[TaiChiJohn]

Hi, Kevin;

In answer to your question: No, I am still not able to print non-Adobe fonts using InDesign CS2.

I have also contacted Konica-Minolta to see if they have any insight into this problem; but no, they have not seen this problem with my printer before; nor have I experienced any problems with my printer other than this one, which is specific to InDesign CS2.

I have just added a LaCie 600GB external drive to my system, and mounted an old 250GB disk (which I had been using externally) inside my computer; so, I took that opportunity (since I was moving everything around) to re-install Adobe's Creative Suite 2 (as well as ALL of the other Adobe progams in my upgrade stream).

Still, no change: non-Adobe fonts won't print.

Previously, I had re-installed all of my non-Adobe fonts. That hadn't helped either.

The bizarre thing is, even fonts that are not of the Open Type format will print... if they are Adobe fonts. And everything prints when I am using InDesign CS. It is just that non-Adobe fonts will not print using my copy of InDesign CS2 (and I specify that because others have assured me that their copies of InDesign CS2 will indeed print all fonts).

I am also a legacy Pagemaker user, having started with that program back in 1990. I was introduced to QuarkXpress through a desktop publishing course which I took in 1994-95, and still preferred Pagemaker at that time; but I am losing my patience with InDesign2, and am pretty close to tossing it and switching over to the newest version of QuarkXpress, which is due out soon.

I wonder sometimes if the upgrade path I've followed might have something to do with the problem I am experiencing with InDesign CS2: I started out with an academic version of Photoshop 7, which I upgraded to the full premium version of the Creative Suite and further upgraded to the full premium version of Creative Suite 2. So, I've considered buying the latest version of the Creative Suite 2 as a stand-alone program set and then giving my old copies away to a student I know who is interested in photography and desktop publishing (but struggling along with version 2 of Photoshop)... but I'm also leaning heavily toward QuarkXpress since this would give me a wider platform base as well as a fully functioning desktop publishing program (I don't work in desktop publishing: I'm employed by a pharmaceutical company at a production facility; and although I do indeed get buttonholed for various photographic and design projects, that is just because I started developing and printing black and white film back in 1973 - and worked for various small publications over the years. However, my main use for the Creative Suite is related to an academic research project I've been working on for over a decade - with occasional articles published through Columbia University NYC and the University of Washington - so, I really just want a desktop publishing program that functions properly and, once I find one I will be sticking with it. That is what is currently attracting me to QuarkXpress - they openly boast about how long people have been keeping projects going and doing revisions to core material through many upgrades of their software).

The cost of purchasing QuarkXpress and making that my desktop publishing program of choice would be offset by my not having to purchase a lot of fonts that I would need to replace in order to use InDesign CS2 properly.

I've spent hours on the telephone with Adobe tech support, racking up massive telephone bills; and nothing they suggest even begins to rectify this problem. Next, they want me to move all of my non-Adobe fonts out of my Windows font folder; but that would be a stupid waste of time, since all of the fonts work with everything else.

The problem is clearly with InDesign2, but they refuse to recognize and address that.

[krg]

HI John,

Have you tried exporting to a PDF, and then printing from Acrobat. I think you need to select 'Print as Image' from within Acrobat. This will not necessarily maintain your colors. That is the only way I have found to work around this problem.

I have this problem with Pagemaker 7.0 and Indesign 1.5. I was thinking of upgrading to InDesign CS, but if it still has this problem, I don't see why I should.

My software installs have all been clean, and recent(I just recently had two hard drives fail on me-so I recreated two new systems).

I am a legacy Pagemaker user as well. I have been using it...probably since the early 1990's, maybe 1993 or so. I don't think the upgrade path should be causing the problem. I have the problem with the program-a full version, not just an upgraded one.

I also work on old documents or need to print old documents, and this is killing me. I am a designer, and have an ongoing portfolio of work-that I update every 6 to 9 months. Now I can't print things out to this laser printer for some reason.

I don't know if switching to quark express it the way to go. I have used both, and find pagemaker a much better program-and have championed its use for years. Indesign seems like it can even be better. But I can't get my documents to print to my laser printer-the only frustrating thing about it.

I believe it has to do with the imaging of the fonts. I think illustrator and photoshop are not really vector programs, and therefor can print out a raster image of the typeface, but pagemaker-trying to be more true to the typeface-tries to print it as vector. Unfortunately therein lies the problem.

[TaiChiJohn]

Hi, Kevin;

Well I'm a little luckier than you in that I do not have much in the way of old legacy work that I would need to access. I had sold all of my camera equipment (except for one body and a couple of lenses) and all of my computer equipment by the end of 1993, in order to fund the field work for my research project... along with my library, and music collection, and just about everything else I couldn't physically carry around with me on the Northwest Coast.

I did continue to use the computer systems that various friends had, as needed, but I've really only started putting together a a complete digital darkroom and desktop publishing system of my own over the past few years. As a result, I have quite a bit of freedom as to what I am including in my set-up.

However, that being said, I do need to make my final choices as to what systems and software I will be using to put my research into a publishable form. The Adobe Creative Suite looked really good when it first came out; and I had at that point been looking at purchasing Photoshop bundled with either Pagemaker or the earlier version of InDesign. As I had been a long-time user of Photo-Styler, I decided to take a college course on Photoshop 7 and purchased that version for the course. I already had a version of Elements that shipped with my film scanner (which I gave away whan I purchased Photoshop 7, since Elements didn't support 16 bit images), and a trial version of Paint Shop Pro (that came bundled in a sampler pack of some sort). Photoshop 7 was (is) a great program; and that encouraged me to buy the upgrade to the (then) new Creative Suite.

Now, after spending around $2,500 Canadian for the various versions of these programs I now have, I still do not have the very basic capability that I was looking for in the very first place: the ability to print text-heavy documents that are illustrated with photographs. Yes, I can print my documents by exporting them to Acrobat; and yes, I can print my documents if I stick with Adobe fonts: but that isn't what I thought I was buying when I purchased the upgrade to CS2, and it does not seem to be what other people have received when they purchased these programs.

QuarkXpress may or may not be the best route for me to take; but really, I just need a desktop publishing program that I can count on to actually print what I compose in it. I don't want to start composing a thousand pages of text from my volumes of research notes (thank goodness for voice recognition software!) only to find at the end of it all that none of it will print unless I start messing around with font substitutions and exporting files and who knows what else (with all of the shifting around of text and images that always seems to occur when one is forced to take such measures).

I should note here that I did not have any such problems with InDesign CS - just InDesign CS2. Maybe you would find InDesign CS to be the stable platform you are looking for. Myself, I was really counting on being able to take advantage of InDesign CS2's ability to anchor images to text - that would be very helpful to me - but that obviously isn't going to happen for me. So now, I am starting to look at QuarkXpress seriously; and I am looking at GIMP, also.

My software installs have all been clean, too: I upgraded my photo editing computer to an Athlon dual core 64 bit processor before purchasing the Creative Suite 2 (so I also needed a new mainboard, and had to re-install my OS), and have always installed my Adobe programs in their own partiton. Currently, these programs have their own hard drive (since I now have three internal drives and one external drive).

Once again, my laser printer will print anything I throw at it in InDesign CS. It is just InDesign CS2 that is a problem - it won't print non-Adobe fonts. There is something about that which I find ever more distastefull - to the point where I am seriously considering abandonning Adobe software altogether.

[krg]

Hi John,

before you abandon CS2 all together, I would see if there is some way you can test another printer. I think it is more than just a coincidence that we both have teh same problem, and we both arre using magicolor printers.

this makes me want to call magicolor tomorrow. or i guess konica/minolta.

[krg]

Hi John,

I am cross-posting my latest resolution...which seems to have solved the problem. It seems like it boiled down to the driver I was using. Try using a Windows 2000 driver. You should be able to find it on the QMS website. If you have trouble finding it let me know, or try calling QMS, they were bery nice and helpful on the phone.

*************************
Thanks to all for the suggestions...here is the latest:

I called my printer manufacturer, and was expecting a big run-around. Amazingly I got a customer rep immediately-Mindy. She walked me through a couple options:
1)change 'Postscript Output Options' to 'Optimize for Portability'
2)change 'Truetype Font Download Option' to 'Bitmap'

This appeared to solve the problem for Pagemaker, but the problem remained for Indesign. She then said she would look into this, and call me back.

She called me back within 30 minutes. Yes, I was amazed again.

She suggestd trying a different driver-which I believe was originally intended for Windows 2000. She walked me through installing this one.

After installing this-the problem seems to have gone away. I'll probably spend some time testing this out. But I have to thank this forum for the suggestions. I would also like to point out the nice customer support from QMS(now known as Konica/Minolta). She was nice, courteous, and got the problem fixed. This is an old printer of theirs, so I am quite impressed.

[TaiChiJohn]

Thanks, Kevin; I will try that over this weekend.

[TaiChiJohn]

I think I have found a good solution to that problematic issue of fonts that do not print through InDesign CS2.

Looking through the January/February 2006 issue of LAYERS Magazine, I noticed a product review for FontLab Studio 5.

Visiting the Fontlab site (www.fontlab.com), I found that they have a font conversion utility called "TransType Pro". So, I downloaded their trial version - just to see if it would do what I need to see it do - and converted the Microsoft Windows system fonts for Times New Roman into an Open Type Postscript format.

Sure enough, the converted versions of Times New Roman will indeed print out through InDesign CS2 to my MagiColor 330 EX color laser printer.

So, I am just going to buy that font conversion utility and convert all the Microsoft fonts on my system into that format.

[TaiChiJohn]

I have just finished converting all of the Microsoft system TrueType fonts on my computer (including all those that load with "Word for Windows") into the OpenType Postscript font format, using "TransType Pro" software from Fontlab (www.fontlab.com).

All of these converted fonts that I have tried will now indeed print perfectly through my MagiColor 330 EX color laser printer from InDesign CS2.

[mikadvertising]

Hi Everyone,

I'm new to the site, but not new to the problem that's apparently affecting quite a few of us. My situation is pretty-much similar to those of you using ID2 with a QMS Magicolor 330. My platform, however, is the Mac.

Here's the deelio - I'll try to print a 2-page sell sheet, up to a 30-page brochure through ID 2 and nothing will happen. I can print PDF files that have been created, but nothing remotely effective through ID2. I eventually end up printing ONE page at-a-time (which gets frustrating REAL FAST). A complete cleaning and restructuring of my font archive did not alleviate the problem either.

Any suggestions would be greatly appreciated. Regards, John

[richardjlong]

This thread has made pretty interesting reading. Our design team at work have just upgraded from CS to CS2 and are also having quite serious problems with files that still print fine in the original CS. Images containing complex clipping paths freeze CS2 when the files are sent to print, and PDF files created for PC users display fine on their screens but fail to print correctly at their end (an issue we've got around by sending the files to print as an image but frustrating nonetheless).

Add in the all-round sluggishness of the new version and it's definitely a downgrade over the original CS. Sorry there are no fix suggestions in my post but I wanted to share my own frustrations with the product as it doesn't appear to be a Windows/Mac specific issue, but more to do with a rushed product release. :(

[tiffibabie]

Hey everyone, my Adobe studio 8 is in the mail! i am praying i dont have the same problems! I have XP at home and work with Macs at school. I have no heard of any problems with indesign or any other program on the macs at school. When i get my software Ill update you if i have some problems! Is adobe going to back up their problem and send you a new one?


-Tiffany

[TaiChiJohn]

Hi!

Well, I hope that you find that your copy of the Adobe programs function as they are supposed to. Yes, I would have expected a replacement copy for what appeared to be a defective product; but, none was forthcoming from Adobe so I must assume that the problem I encountered was known to them (as opposed to being specific to my copy of their product) and that they just didn't (don't) want to own up to it and admit the problem was (is) there.

My solution, to purchase the font conversion software "Trans Type Pro", worked well enough for me with regards to the problem I was having.

I'm sure that the problem I encountered with InDesign CS2 was due to some coding oversight somewhere, possibly related to a desire to see Level 3 Postscript become more widely established. But I must confess, in my darker moments, to wondering if some cokehead of mediocre intelligence decided to try and boost sales of Adobe fonts by disabling a print protocol for True Type fonts relative to some printers. One does encounter such people some times - with their “grab what you can” attitude and the ever characteristic mind set of denial that accompanies it – and of course it is not uncommon for those around them to mistake such a chemically inflated ego for actual talent… particularly in times of transition, when just plain shoddy thought processes can disguise themselves as ‘innovative’ or ‘insightful’.

In any event, the days when Adobe’s market was defined by the meticulous demands of typography and the absolute surety of photographic processes are no longer. Now, digital capture and image manipulation are the defining characteristics of created realities, and simulation has asserted itself as the only form of truth to which a ready claim can be made by most. So, welcome to an era where ‘the best story’ is now the final arbitrator of the real, and disseminative reach the only measure of such value.

May the most convincing illusion win its way around the world.

[quark2pdf]

Adobe InDesign CS2 Printing Problems, Errors, How to Find Problems

The first thing I always rule out when troubleshooting a printing problem with Adobe InDesign CS2 is font issues then graphics issues in that order. Then you will quickly find 90% of your problems quickly. First I exclude fonts when I print the Adobe InDesign CS2 document.

When choosing to exclude fonts when printing from Adobe InDesign CS2, the printer substitutes printer fonts for those fonts used in the document instead of downloading the (suspect fonts) to the printer.

To exclude fonts when you print:

(A) In InDesign, choose File > Print.

(B) Then click Graphics

(C) In Fonts section, choose None from the Download menu

If your document prints OK, then your printing problem is most likely related to one of the fonts used in the document. For documents useing allot of fonts, to excluding the fonts makes the output less complex. You can try to find out exactly which font by testing the fonts one at a time in a new document. This way you can determine if one or more of the fonts is damaged or corrupted.

If the document still does not print with all fonts excluded, you should try and do the same method with the graphics. Output the job with all fonts but no graphics, see if it goes then. Here's how that works.

To exclude graphics when printing the document:

(A) Go File > Print

(B) Click on Graphics, then choose None from the Send Data menu

(C) Then Print.

If the document prints successfully without graphics, one or more of the graphic elements on the page may be damaged. You should begin to remove the graphics one at a time, and print the document after you remove each graphic. I recommend starting with .psd, .eps and .pdf graphics because Tiff and Jpegs are more simple graphics and rarely cause an issue in output. By deleting and printing one by one you will determine which graphic is causing the print error. Delete and replace any damaged graphics. It may be necessary to recreate or resave a graphic from the application in which you created it.

Don't Forget, if your Adobe Indesign CS2 file contains only graphical elements, you will receive a blank page when you print.

[TaiChiJohn]

Thanks for the tips on trouble shooting priont jobs; I'll certainly use those should such a problem arise.

The problem I was mentioning in my post above was in fact a problem with InDesign CS2; a problem that did not occur in the original CS version. Since there has been a major update to the software since the time of that posting, the problem may have been resolved.

I must stress, though, that the problem WAS with InDesign CS2; and that I couldn't help but notice that the general response was: A) turn a blind eye; B) pretend that the problem lay elsewhere.

It was a serious problem: a desktop publishing program that wouldn't print TrueType fonts to fully functional laser printers! How much good could such a program be? The response to the problem was also wholly inadequate; and again, the response clearly signaled that Adobe knew how serious the problem was but simply refused to accept responsibility.

In the end, I simply converted all of my fonts to OpenType format and moved on from there.

I am beginning to see a number of alternative image processing programs come onto the market, and am watching those with interest. That whole InDesign 'font printing defect' experience has made me very reluctant to trust any future Adobe releases.

[Photomafia]

I've recently got Indy CS2 (for the first time) and converted my whole magazine on it. files were printing just fine when I was working on templates (without images), but when we finally started to work on the final product, I encountered this problem (printer kept on blinking, ending in no print or error print "VMerror), but in slightly different manner, same file which has been printed earlier might not print again, BTW my problem font was myrid pro but only when in used in complex conditions. Anyway, after trying different things and reading all these forums, here is my solution to this problem. when you print in Print>Graphics Fonts section instead of selecting Download>Complete select "Subset," and it will print. BTW I'm using it on G5 and Apple LaserWriter 16/600 PS.

hope this will help you as well.